Please allow up to 2-3 weeks for deliveries due to high volumes of orders and product constraints and availability.

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the shipping carrier but you still have not received it; you must contact us within 10 days to file a claim.

We will assist you in working with the shipping carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).

Euroletix does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the shipping carrier confirms as being delivered.

for more info please email us at: